Open Only for Home Delivieres

 

To Our Wonderful Customers,

We have made the very difficult decision to temporarily close our store to foot traffic (in store shopping) and curb-side pickups. As you well know, things have been changing in Ontario rapidly with respect to covid-19, and while we are grateful we can remain open as an essential business, our top priority is keeping our team members and you, our customers, healthy and safe, and encourage everyone to stay home as much as possible to help slow the spread of covid-19.  For this reason, we will be operating exclusively through home deliveries for orders placed via our online store MyWBU.com/Newmarket until further notice.

Due to a high number of calls, and having only one person in store at a time, we are asking you to email ([email protected]) rather than call if you need help placing an order online or if you want to add something to your order not available online (i.e. mealworms). Please include your phone number so one of our team members can call you back with your answer as soon as possible. We are doing our best to respond as quickly as possible, but kindly understand we only have one person at a time in store and a large number of incoming calls.

Please see our updates page for full details on all the steps we are taking during this time. Highlights are included below.

  

Banner - How to Order

Haven't used MyWBU before? Check out this video to see just how easy it is! 

IMPORTANT: The most common error we run into with our online ordering platform is a different email address given to us in store than registered with online AND/OR no email address on your in-store account. The email address on your profile in-store connects with you online account and makes it possible for you to get your members discount. It is extremely important these match.

If your email has changed, or you're not sure which email we have (if any), please contact us at [email protected] PRIOR to registering online.  Also, please ensure your shipping address is up to date in your online MyWBU profile. It is not automatically updated when you make a change in store.


 Online via MyWBU for Canada Post Delivery

We will continue to offer online ordering with shipping at $14.99 or FREE shipping over $99 (additional fees may apply to some postal codes). This is a great option for folks who live outside our delivery routes. Order shipped via Canada Post are sent Expedited Parcel Service and may take 5 to 7 business days to arrive (Canada Post currently is not guaranteeing any delivery service times due to the covid-19 situation).  

Online via MyWBU for Non-Contact Delivery over $50 

Image - SHIPFREE Code  

We are also offering FREE Non-Contact Delivery on specific days to the cities and towns listed below. Orders must be over $50 before taxes and discounts to qualify for the FREE Non-Contact Delivery and must be placed no later than 3 pm the prior day. Orders placed after 3 pm will automatically be bumped to the next delivery day for your area. We will drop deliveries off at your front door and return to the vehicle. 

To take advantage of this temporary ordering system, simply place your order via MyWBU and upon checkout; enter the coupon code SHIPFREE to remove the shipping fee. If the order is under $50 and/or the address is not in one of the areas listed below, it will be cancelled and we will contact on how to proceed.

 

 Non-Contact Delivery Schedule for York Region

Full delivery area map available here.

Tuesday:
Aurora, Bradford, Newmarket, East Gwillimbury,
King, Oak Ridges, Richmond Hill, Schomberg

Thursday:
Aurora, Bradford, Newmarket, East Gwillimbury,
King, Oak Ridges, Richmond Hill, Schomberg

Saturday:
Keswick, Mount Albert, Pefferlaw, Stouffville, Uxbridge

 

Note - These deliveries will not have any additional packaging and will arrive the same as you would take them home from the store. Orders may be delivered into the evening hours (as late as 10 pm) in order to accommodate as many people in each trip as possible. If arriving after 8 pm we will call the number submitted with the order to let you know.  Please ensure you bring your deliveries inside as soon as possible, as we are unfortunately unable to assume responsibility for the order once it is dropped off. 

Based on delivery loads, the method of shipment (Canada Post vs Local Delivery) is at WBU Newmarket's discretion, and some packages within our delivery zones may still go Canada Post (at no charge to you) if we're unable to accommodate all deliveries in a timely fashion ourselves.  

We reserve the right to change our delivery schedule and areas served at any time due to demand or recommendations from government agencies and a variety of other reasons. If any changes made should affect your order, we will contact you promptly. 


    



PLUS - SPECIAL PROMO UNTIL April 30, 2020 at WBU Newmarket Only
Get FREE 5 lbs. No-Mess Blend with your First Order!* 

Note: To access this sale as an existing DSC Member, you MUST use the email address we have on file to create a profile and login online in order to receive your DSC discounts and to earn points. If your email has changed, or you wish to reconfirm your email address on file, please give us a call at 905-868-9696 PRIOR to registering online. 

*Valid on online purchases ONLY via MyWBU Newmarket Store. One discount per person. Receive a Free bag of No-Mess Blend with your first online order. Offer not valid on previous purchases, with other discounts, gift cards, optics, jewellery, artwork, Honey Products, Squirrel Buster Squirrel Proof Bird Feeder and Brome Bird Care Products, DSC memberships, special orders or sale items. Offer terms and conditions are subject to change without notice at any time. While supplies last; sorry no rain checks. Offer for 5 lbs. of free seed with first order expires April 30, 2020.

Order ahead for free in-store pickup or get free shipping on orders over $99 that ship within FedEx Zones 0-1. Orders of less than $99 or that ship to further destinations will incur a shipping charge shown at the time of checkout. Daily Savings Club points will accrue for online purchases when you register at MyWBU Store with the same email address associated with your DSC membership.


Are You “For The Birds”?

Join Our Team

WBU Newmarket is currently seeking friendly and passionate nature lovers for positions as Bird Specialists (Sales Associates) for details on how to apply please visit: newmarket.wbu.com/employment-opportunity


Meet Mama Owl

Watch Our Barred Owl Nest Cam!

A mama Barred Owl has set up residence in our owl nest box again this year. Jim Carpenter, President & CEO of Wild Birds Unlimited, has hosted a camera-equipped owl box in his backyard for many years and it's time to check in on this year's residents.

Mama moved into the box in early March. If all goes well, we can expect the owlets to start hatching in mid-April. They'll leave the nest four to five weeks after hatching.

Stop by often to watch the live streaming video from TWO CAMERAS at the nest box site 24 hours a day! One camera is placed inside the nest box and one is outside so you can see the owls coming and going. 

Owl Cam Timeline: 

Mama Owl checked out the box on: February 11, 2020.

First egg laid: March 9, 2020

Second egg laid: March 11, 2020

Third egg laid: March 14, 2020

Incubation typically lasts 28 – 33 days from when the first or second egg is laid.

To learn more about Barred Owls, visit All About Birds by The Cornell Lab of Ornithology.

Click here to launch the live stream of Owl Cam.

Click to launch Owl Cam


Nice To Meet You!

Hi There! We are Cameron, Kristen and Elena and we are so excited to be the new owners of Wild Birds Unlimited Newmarket. We look forward to meeting you in store and hearing about your backyard birds and wildlife. In January we updated the interior of the store (stop in to see the changes, if you haven't already) and we look forward to offering a host of exciting things in 2020 including in store educational talks, special events and bird walks. 

Thank you for supporting our locally owned small business and we look forward to assisting you with all your nature needs. 

~Cameron, Kristen and Elena